Privacy Policy

‘This Place Has Its Own Air’. [Data-driven video-installation]. In: SPARK Festival 2024 ‘Healthy Futures’. AIRSIDE, Hong Kong, 18-20 October 2024. Photo: Christiaan Hart for British Council Hong Kong. ©2024 Interactive Filmmaking Lab®.

Who we are:

The Interactive Filmmaking Lab is a limited company, whose mission is to create and research new forms of interactive storytelling and experiences, and harness the potential of innovative technologies, in order to transform the way we communicate, collaborate, and achieve change.

Our Companies House registration number is: SC764370.
Our registered office is at: 272 Bath Street, Glasgow, G2 4JR, Scotland.
Our email address is: hello@interactivefilmlab.com.
And our website is: interactivefilmlab.com.

This notice explains how we use your personal information in relation to our services.

The type of personal information we collect:

We currently collect and process the following information:

  • Personal identifiers.
  • Contact details.
  • Characteristics.

For example, these include name/surname, telephone and mobile numbers, email addresses, website addresses, postal addresses, and occupation.

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Provide you with further information about the Interactive Filmmaking Lab.
  • Provide you with the services we offer.
  • Discuss and explore opportunities for collaborating and working together.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting at: hello@interactivefilmlab.com.
(b) We have a contractual obligation.
(c) We have a legitimate interest.

How we use your information:

We use your personal information to allow us to provide our services to you. We will use the information you supply to us to:

  • Reply to your enquiry by post, email, or telephone.
  • Maintain our records.
  • Provide services to you.
  • Send you information on our other services.
  • Look at the services you and other clients use.

How we store your personal information:

Your information is securely stored.
We keep personal identifiers, contact details, and characteristics for the entire duration of the time-period we are in contact with you, provide you with our services, or collaborate with you. After the end of this time-period, we will retain your personal information for 5 years, after which we will dispose it by securely destroying any printed copies, deleting and purging digital copies.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@interactivefilmlab.com if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@interactivefilmlab.com.
You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk.